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Mark R. Anderson, CPHIMS, FHIMSS
CEO and Healthcare IT Futurist
AC Group, Inc.
e-mail: mra@acgroup.org

Mr. Anderson, one of the nation's premier healthcare IT research futurists and is considered an expert on Healthcare Technologies, EMR/EHR, Revenue Cycle Management, and hospital turnarounds. Mr. Anderson is a former CIO for 5 IDNs  and is one of the leading national speakers on healthcare who has spoken at over 2,000 conferences and meetings since 2000. Mr. Anderson has spent the last 52+ years focusing on Healthcare – not just technology questions, but strategic, policy, and organizational considerations. He tracks industry trends, conducts member surveys, publishes case studies, assesses best practices, and performs benchmarking studies, and evaluates over 70 product categories within healthcare that are offered by more than 500 software and RCM vendors.  . 

Mr. Anderson has extensive experience in health care redesign and organizational restructuring along with a comprehensive background in start-up and replacement of multi-facility health information platforms, including financial, clinical, managed care and decision support systems. Mr. Anderson specializes in the evaluation, selection, and ranking of vendors in the RCM, HIE, and PMS/EHR healthcare marketplace. Annually he publishes a detailed report on HIE and PMS/EHR software product functional, usability, and company viability. This evaluation decision tool has been used by more than 25,000 physicians and over 300 Hospitals since 2002. Additionally, Mr. Anderson has conducted more than 400 PMS/EHR searches, selections, and contract negotiations for small physician offices to large IPA since 2003. 

More than 500 healthcare organizations worldwide have approached their most critical IT challenges with the help of trusted advisors like Mr. Anderson. For his healthcare physician clients, he provides independent advisory and consultative services designed to assist physicians and hospitals in evaluating and selecting technology to enable the creation of the “The Digital Medical Office of the Future”. For his Hospital clients, Mr. Anderson conducts operational reviews, technology selections, and assists in development of long range plans.

Besides serving at the CEO of AC Group, Mr. Anderson served as the interim CIO for the Taconic IPA, VP of healthcare for META Group, Inc., the Chief Information Officer (CIO) with West Tennessee Healthcare, the Corporate CIO for the Sisters of Charity of Nazareth Health System, the Corporate Internal IT Consultant with the Sisters of Providence (SOP) Hospitals, and the Executive Director for Management Services for Denver Health and Hospitals and Harris County Hospital District. 

 Mr. Anderson’s expertise includes:

• Healthcare IT assessments and Strategic Plans
• Hospital and Physician Practice Operational and Financial Turn-arounds
• Revenue Cycle Management
• Electronic Health Records, Electronic Medical Records, and Practice Management Systems
• Personal Health Records with emphasis on community and regional PHRs
• HIE connectivity models and the associated technology standards and related key market leading vendors
• Strong understanding of the Payer/Provider/Consumer (Member) Health Information Technologies (HIT)
• Numerous speeches  on  ARRA 2009, HITECT, and CMS impacts on HIT
• Understanding of the business process relating to the facilitation of clinical data exchange.
• Clinical and Operational Transformation, necessary to insure effective technology implementations

His experience includes 15+ years as a Hospital CIO, 20+ years working with physician offices, 7 years in the development of physician-based MSOs and IPAs, 17 years with multi-facility Health Care organizations, 15 years Administrative Executive Team experience, 6 years as a member of the Corporate Executive Team, and 9 years in healthcare turnaround consulting. Mr. Anderson received his BS in Business, is completing his MBA in Health Care Administration, and is a Fellow with HIMSS.  Additionally, he has served on numerous healthcare advisory positions and has developed programs including:

• Co-Chair of the 2013 and 2014 CMS CMMI Innovations Grant Awards
• Developer of the Six-levels of Healthcare IT for Hospitals and  the Physician Office
• Researcher and producer of the 2002-2014PMS/EHR functional rating system
• Advisory Board and Content Chairman – Future Healthcare, 2007-10
• National EHR advisor to HBMA. 2008-2011
• National Speaker at HIMSS, 1976, 1985, 2000, 2002, 2003, 2006, 2008, 2009, 2010, 2011
• Advisory Board and Content Chairman – Nato Technologies in Healthcare - 2014
• Advisory Board and Content Chairman – Physician and Hospital Bonding Summit, 2008 – 10
• Advisory Board and Content Chairman - Healthcare IT Outsourcing Summit, 2002-08
• Advisory Board and Content Chairman - Patient Safety and CPOE Summit, 2002-06
• Advisory Board and Content Chairman – Consumer Driven Healthcare Conference, 2003, 2004
• Advisory Board and CPOE Chairman - Reducing Medication Errors, 2003, 2004, 2005
• Advisory Board of TETHIC 2003, 2004, 2005
• Advisory Board of NMHCC 2000, 2001, 2002, 2003, 2004, 2005
• Advisory Board of TCBI Healthcare Conference 2000 – 10
• Advisory Board of TEPR and MRI, 2000-09
• Advisor to Future Healthcare Magazine
• Past President of  Local HIMSS Boards – Houston, Tennessee, Southwest TX, Kentucky
• Editorial Board of Healthcare Informatics 2001 – 06
• Judge, MSHUG ISA, 1999-2005, TEPR Awards, 2001-2009, TETHIE 2003-05, HDSC 2003-05
• National HIMSS Programs Workgroup Committee 2001, 2002, 2003, 2004, 2007
• Chair HIMSS HIE Education Task Force - 2007-08
• Member of HIMSS RHIO Best Practices - 2007-09


Lorraine Casagrande, RN
VP for Clinical Services
AC Group, Inc.

(c) 281-413-6706    email:  ljc@acgroup.org

Lorraine Casagrande is a Research Analyst specializing in Electronic Health Record and Clinical Information System markets.  Lorraine has spent more than twenty years working with healthcare organizations in the planning, implementation, and operations of Information Technology to support core business objectives.

Prior to joining AC Group in 2004, Lorraine spent 8 years with Accenture (formerly Andersen Consulting) as a Business Operations Consultant and Senior Research Analyst in Application Management.  Prior to Accenture, Lorraine served as Project Leader in leading Pennsylvania and Texas hospitals installing applications from ADT/Financials and HIS through Bedside Documentation systems.



Neil Bernstein, Ph.D.
Associate Sr. Consultant
AC Group Boston Office
Office: (781) 595-4035
Mobile: (781) 883-2472
E-mail at nsb@acgroup.org

 

Dr. Neil Bernstein is an internationally recognized analyst and a marketing expert. He specializes in Electronic Health Records for group practices, educating providers and aligning provider and staff expectations with commercial capabilities.

Additionally, Dr. Bernstein conducts research for vendors and users on business aspects of healthcare delivery, including: Managed Care Information Systems (MCIS), Third Party Administration (TPA) and Cost Trend Analysis for Healthcare Payers. Dr. Bernstein has a very diverse background in academia, research, standards, software, analysis and marketing.
Michael D. Paquin
Health Care Strategist
818-519-4779
ACG Thousand Oaks, Calif. Office 
E-mail at m_paquin@msn.com

 

Michael Paquin is well recognized as a leading Healthcare Strategist. His insight and innovation to device connectivity into the EMR have been acknowledged by Microsoft, Frost & Sullivan, TEPR and TETHIC. Previously as the President of Midmark Diagnostic Group ( Brentwood ), Mr. Paquin was the first to develop an innovative strategy for integrating medical devices into over 70 EMRs. With 30+ years experience in working with Physicians, he brings a unique perspective addressing the needs of the back office as they relate to the paperless office. Previosuly served as Chair with MSHUG, (Microsoft Healthcare Users Group) and most recently as V.P. of one of the nations largest Healthcare Information Organization, Mr. Paquin utilizes this unique insight to build well thought out strategies for Healthcare.


Robert B. Teague, MD
Mobile: 832-443-360-7437 
rbteague@earthlink.net

Prior Experience

  • SureCare, Inc.  Chairman/CEO.  Distributed healthcare company linking goods distribution with disease management through a coaching model call center.
  • Inpatient Management Partners, Inc.  President/COO of hospitalist and disease management company employing and contracting with over 130 physicians in five states.
  • Medical Practice. 1980-2000.  Clinical practice of pulmonary, critical care, occupational medicine.
  • Respiratory Consultants of Houston.  Founder/CEO.  Both academic and private practice in pulmonary, critical care, and occupational medicine.
  • Solo Private Practice.  Hospitalist practice in acute care and Long Term Acute Care hospital.
  • Chief Pulmonary Disease Section. Houston VA Medical Center.
  • Kindred (Vencor) Hospital Houston.  Medical Director.  Medical oversight of medical staff functions, regulatory compliance, staff education.  Member of national Medical Advisory Board.  Design and implementation of electronic medical record in 60 hospital chain.
  • Consultant to JVE, Inc.  Dallas based 1000+ physician PHO in Presbyterian Healthcare System.  Product development.
  • Board Certified in Internal Medicine and Pulmonary Diseases.
  • Current Academic appointments at Baylor College of Medicine and University of Texas School of Public Health.

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